Monday, May 20, 2019
Zappos faces Competitive Advantages Essay
Zappos compositors cases Competitive AdvantagesChapter 16/9/13Zappos is an online retailer that has found its art on 10 core values that help successfully run their commercial enterprise. The company is known for their culture. They life that culture evaluate how the employees will perform their job functions. The questions below will define what challenges they will face when agonistical challenges intervene. 1. Zappos seems to be well-positioned to clear a competitive advantage over different online retailers. What challenges discussed in Chapter 1 pose the biggest threat to Zappos ability to maintain and enhance its competitive position? How piece of tail clement choice management practices help Zappos meet these challenges?Although Zappos is well-positioned to hurl a competitive advantage over other online retailers one of the biggest threats in my opinion that they will face is globalization. I say this because from the reading Zappos use competitive pricing. However, in international markets products have a cheaper price and their shipping rates vary. Therefore, Zappos wouldnt be fitting to offer their free shipping if they were to relocate into international markets.Another challenge they are likely to have pose on their logical argument if they enter into international markets is sustainability. Sustainability basically goes hand in hand with globalization because they would have to be able to adapt to the change when entering into these markets. For example, the economy is changing everyday end-to-end the United States and internationally with how businesses run. With the pricing in these markets going international is going to also affect how their business will successfully run.Human resource practices can help meet these challenges by helping encipher the right employees to still promote the vision that Zappos currently hold. They can do this by interviewing through judgment testing to make sure they have the skills and requirements for the position of which they apply. Also, these practices if performed correctly can help them inevaluating the environs in which they choose to locate internally as well as externally so that their business practices are performed.2. Do you think that employees of Zappos have high levels of engagement? Why?I believe that Zappos demonstrates a well engaged employee relationship within the company. I say this because any company that takes the time to have outside lunches with the staff in order to hear the different ideas that they have come up with, believes in a satisfied worker and work environment. Many companies in todays society whole attend when a complaint is made over their 1800 hotline. Zappos actually take the time out and listen to every complaint of their employees individually.3. Which of Zappos 10 core values do you believe that human resource practices can influence the most? The least? Why? For each of the core values, identify the HR practices that are cogita te to it. Explain how each of the HR practice(s) you identified is related to the core values.I believe that human resource practices could influence the most is Zappos customer service. Customer service is needed throughouCore Values1. Deliver thigh-slapper through service Sustainability2. Embrace and drive change3. Create fun and a little outlandishnessSustainability4. Be adventurous, creative, and open mindedSustainability 5. Pursue growth and learning-6. Build open and honest relationships with dialogueSustainability 7. Build a positive team and family spiritTechnology8. Do more with lessSustainability9. Be passionate and determinedSustainability10. Be humbleSustainability
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